Frequently Asked Questions

Everything you need to know about Prompttly. Can't find the answer? Reach out to our support team.

General

Prompttly is a universal skill library for AI tools. It helps you save, organize, share, and quickly access reusable AI skills across your Mac, browser, and platforms like ChatGPT, Claude, Gemini, Codex, and Claude Code.
A prompt is something you paste into a chat. A skill is a reusable capability — instructions plus supporting files — that AI agents like Claude Code can discover and use on their own. Prompttly manages both, in one library.
Two ways. The Mac app syncs your skills into ~/.claude/skills as real skill folders, so Claude Code picks them up natively. And over MCP, Claude Code can search your library mid-task and pull exactly the skill it needs.
No. Reading requires an OAuth connection you approve. Writing is a separate permission with an explicit warning, agents can never delete or publish anything, and every agent action is in your audit log. You can revoke any agent in one click.
Prompttly notices and asks: keep your local edit as a new version, or restore the library version. It never silently overwrites your work — in either direction.
Yes — import .md files on the web, or just drop skill folders into a synced directory and Prompttly will offer to adopt them.
The Model Context Protocol — the open standard AI agents use to connect to tools. Prompttly ships a personal MCP server, so anything MCP-compatible (Claude Code, Codex, and a fast-growing list) can use your library.
Unlike generic notes apps, Prompttly is built specifically for AI workflows. It features a browser extension for direct injection into chatbots, support for dynamic variables, and smart organization tailored for prompt libraries.
Yes! We offer a Free tier that includes essential features like prompt saving and basic organization to get you started.
Absolutely. Our Pro and Team plans include advanced workspace sharing, allowing your entire team to collaborate on a unified prompt library.

Technical & Compatibility

Prompttly works with Claude Code and Codex through skill sync, any MCP-compatible agent through your personal MCP server, and ChatGPT, Claude, Gemini, and Perplexity through the // palette in the Chrome extension.
Once installed, the Prompttly extension gives you a // palette inside supported AI chats, right-click save-from-anywhere on the web, and in-popup AI optimization for prompts and skills.
Security is our priority. We use industry-standard encryption and secure Firebase infrastructure to ensure your prompts are private and protected.
The Prompttly web dashboard is fully responsive and works great on mobile browsers. However, the browser extension for direct injection is currently limited to desktop browsers.

Prompt Engineering

Dynamic variables allow you to create templates using the {{variable_name}} syntax. When you use the prompt, Prompttly will ask you for input to fill those spots, making your prompts highly reusable.
You can use folders, tags, and custom categories to keep your prompts structured. Our drag-and-drop interface makes it easy to stay organized.
Yes, we support bulk imports via CSV and JSON formats, so you can migrate your library from other tools in minutes.
Your data belongs to you. You can export your entire prompt library at any time through your account settings.

Advanced Features

With our extension, you can highlight text on any website, right-click, and instantly send it to Prompttly to save it as a new prompt or idea.
You can invite team members with specific roles like 'Viewer' or 'Editor', giving you full control over who can modify your shared prompts.
Yes, Prompttly is language-agnostic. You can save and manage prompts in any language supported by your favorite AI models.
Prompttly automatically syncs all changes to the cloud in real-time. Your library is always backed up and accessible from any device.

Billing & Support

You can upgrade directly from your dashboard or via the Pricing page on our website. Pro plans unlock unlimited prompts and advanced variables.
Yes, you can manage and cancel your subscription at any time through the billing section in your account settings. You'll retain Pro access until the end of your billing cycle.
We support the community! Please contact us at support@prompttly.com with your credentials, and we'll be happy to help.
We love feedback. You can reach out to us via the in-app feedback tool or email us at support@prompttly.com.
Check our What's New page for the latest feature releases, bug fixes, and performance improvements.
If you downgrade, your prompts remain saved, but you may lose access to premium features like advanced categories or unlimited prompt storage until you re-upgrade.

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