Frequently Asked Questions

Everything you need to know about Prompttly. Can't find the answer? Reach out to our support team.

General

Prompttly is a specialized personal command center for AI power users. It allows you to save, organize, and reuse your most effective prompts across platform like ChatGPT, Claude, and Gemini.
Unlike generic notes apps, Prompttly is built specifically for AI workflows. It features a browser extension for direct injection into chatbots, support for dynamic variables, and smart organization tailored for prompt libraries.
Yes! We offer a Free tier that includes essential features like prompt saving and basic organization to get you started.
Absolutely. Our Pro and Team plans include advanced workspace sharing, allowing your entire team to collaborate on a unified prompt library.

Technical & Compatibility

Our browser extension is currently optimized for ChatGPT, Claude, Gemini, and Perplexity, but you can copy and use prompts anywhere on the web via our dashboard.
Once installed, the Prompttly extension adds a seamless sidebar to supported AI websites. You can search, edit, and inject prompts into the chat field with a single click.
Security is our priority. We use industry-standard encryption and secure Firebase infrastructure to ensure your prompts are private and protected.
The Prompttly web dashboard is fully responsive and works great on mobile browsers. However, the browser extension for direct injection is currently limited to desktop browsers.

Prompt Engineering

Dynamic variables allow you to create templates using the {{variable_name}} syntax. When you use the prompt, Prompttly will ask you for input to fill those spots, making your prompts highly reusable.
You can use folders, tags, and custom categories to keep your prompts structured. Our drag-and-drop interface makes it easy to stay organized.
Yes, we support bulk imports via CSV and JSON formats, so you can migrate your library from other tools in minutes.
Your data belongs to you. You can export your entire prompt library at any time through your account settings.

Advanced Features

With our extension, you can highlight text on any website, right-click, and instantly send it to Prompttly to save it as a new prompt or idea.
You can invite team members with specific roles like 'Viewer' or 'Editor', giving you full control over who can modify your shared prompts.
Yes, Prompttly is language-agnostic. You can save and manage prompts in any language supported by your favorite AI models.
Prompttly automatically syncs all changes to the cloud in real-time. Your library is always backed up and accessible from any device.

Billing & Support

You can upgrade directly from your dashboard or via the Pricing page on our website. Pro plans unlock unlimited prompts and advanced variables.
Yes, you can manage and cancel your subscription at any time through the billing section in your account settings. You'll retain Pro access until the end of your billing cycle.
We support the community! Please contact us at support@prompttly.com with your credentials, and we'll be happy to help.
We love feedback. You can reach out to us via the in-app feedback tool or email us at support@prompttly.com.
Check our Changelog page for the latest feature releases, bug fixes, and performance improvements.
If you downgrade, your prompts remain saved, but you may lose access to premium features like advanced categories or unlimited prompt storage until you re-upgrade.

Still have questions?

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